“Hope Rises has helped our residential programs. They have helped us navigate the regulations with Dept. of Human Services. Due to the complexity of being in compliance and best practices. Hope Rises have been there when we have needed them. Adam is knowledgeable and I highly recommended his consulting services.”

"I have come from a very traumatic childhood and even into adulthood. It often felt like things would never get better, that I would not get better. I was in and out of hospitals and placements for at least 3 years. I had moved in those 3 years 30+ times. I always felt that I was the issue. I have lived in my current group home for going on 6 years. That's the longest I have lived anywhere in my adulthood. I know it feels like you are alone, that nobody could understand. You were never the problem. What happened to you was and is not your fault, but it's our responsibility how we let it affect us. You have the power inside you to change. Not everyone in the world is mean. The best thing to do is surround yourself with good people. It will take a while to trust people, I know. It may feel like you should never trust anyone, but that's the worst thing to do. Adam Fox put me into this group home from his other job. He will take good care of you. Because of Adam, I got my life back. I didn't want to trust him, but I'm glad I did. Life is scary, it is, but when you find what actually makes you happy, run with it. I'm not here to say it's a walk in the park because it’s really not. I am here to say we've got to trust, but also be careful. If something is happening to you that you don't like, say something. If one person doesn't listen, keep telling other people until someone helps, because someone will."

 “We reached out to Hope Rises MN for compliance and the day-to-day operational aspect of 245D. They were able to visit our office to provide us with valuable insights into our operations and offered us tips on how to effectively market our company. Hope Rises MN assisted us in completing our costly report promptly, providing us with the necessary guidance for its submission. I worked with Adam and Ashley. I appreciated our conversations about their expertise. They went the extra mile to provide us with crucial information for our development. I would recommend and plan on further developing a connection with Hope Rises MN.”

“As a 245D provider, we want to ensure that our program consistently meets Minnesota DHS requirements and that our documentation and internal systems are properly organized. With many client files, staff files, and different compliance requirements to track, we wanted to ensure our processes were structured correctly and aligned with what DHS expects. We needed someone knowledgeable to review our program and help us identify areas for improvement.  Ashley from Hope Rises worked with us to review our program and our documentation systems. She carefully looked at our records, processes, and internal structure and provided us with a detailed corrective action plan. What stood out the most was how much time she took to explain not just what needed to be fixed, but why those steps are important for maintaining compliance and providing quality services. She went above and beyond to help us understand the purpose behind many of the requirements under 245D. During our discussions, she recommended several improvements, including better ways to organize client records, track incidents, strengthen outcome documentation, and improve internal quality checks. We really appreciated the practical steps she outlined, and we followed the recommendations she provided.After implementing the steps she recommended, we were able to organize our documentation better and strengthen our internal processes. Her guidance helped us feel more confident that our program is operating in line with DHS expectations and that our systems are structured to support compliance and quality services. Working with Ashley was a very positive experience. She was professional, knowledgeable, and extremely thorough. She took the time to walk us through everything and answer our questions, so we fully understood what we were doing and why it mattered. It was clear that she truly cares about helping providers succeed and operate their programs the right way. Ashley truly goes above and beyond to support the providers she works with. Her knowledge of 245D requirements and her willingness to guide us step by step made a big difference for our organization. I would highly recommend Hope Rises to any provider who wants to strengthen their program and better understand compliance requirements.”

“We brought in Hope Rises MN to audit our waiver service files as we were experiencing challenges with tracking annual review dates, maintaining organized documentation, and managing frequent turnover among our DC/DM staff. We needed support to identify gaps and help us move forward in correcting past issues while strengthening our overall processes.

The team conducted a thorough and detailed audit of our waiver service files, clearly identifying areas of non-compliance and disorganization. They provided structured guidance, practical recommendations, and step-by-step support to help us correct errors, organize documentation, and establish reliable systems for tracking annual review dates. Their approach was collaborative, responsive, and tailored to our organization’s needs, making the process manageable and effective.

Within just a few weeks of implementing their recommendations, we saw significant improvements in our documentation and compliance processes. We underwent a follow-up audit shortly after their visit, and the results went better than expected, with noticeably fewer issues identified. Our files are now more organized, annual review dates are being tracked more accurately, and our team feels more confident in maintaining compliance. Overall, their support helped us quickly turn things around and strengthen our internal systems.

Working with the team was an excellent experience. Ashley, in particular, was incredibly helpful and played a key role throughout the entire process. She was highly knowledgeable, responsive, and consistently available to answer questions and provide clarification when needed. Ashley took the time to understand our specific challenges and guided us step-by-step with clear, practical solutions. Her attention to detail and supportive approach made a big difference in helping our team stay organized and confident. Overall, her professionalism and dedication made the entire experience smooth, efficient, and very positive.

We highly recommend this team for their professionalism and expertise. Ashley’s guidance and support were instrumental in improving our compliance and organizational processes.”